FAQ's
Before Asking Any Question, Read Already Asked Questions Carefully.
What are the delivery charges for orders from the Online Shop?
If anyone purchases up to 500$ then customer pay 50% advance and 50% before the shipping. It may vary time to time according to DHL Express Delivery Charges. We try to be as much responsive as possible in shipping discounts.
Which payment methods are accepted in the Online Shop?
Currently we are accepting PayPal Online Payments, Western Union & Money Gram. Soon we are going to add Credit Debit card payment feature.
How long will delivery take?
Usually it takes 10-12 working days, as we deliver custom made & handmade Knives so it take 10-12 days in making of knives.
How secure is shopping in the Online Shop? Is my data protected?
Your Data is stored for our official use purpose only, we do not share your data with any third party or online stores. Your data stored on our servers will automatically be erased after 30 days of completion of your orders.
What exactly happens after ordering?
As soon as your payment is done, we start processing your orders and with in next 10-12 working days as soon as your order is completed, our customer’s service department will provide you DHL/TCS Online Tracking codes.
Do I receive an invoice for my order?
We only provide electronic invoices, as you orders online you will get an automatic invoice through your email. We don’t send hard copy of the invoice in product’s box to avoid delay and investigation issues caused by Custom Authorities of the recipients country.